水紧急
拨打941.764.4300 (there is no charge for our 24/7 response service)
公用事业公司 staff will investigate if it is a Charlotte County 公用事业公司 or homeowner issue (a plumber will need to be called if it is a homeowner issue). If a plumber is called to the home before Charlotte County 公用事业公司 investigates, the homeowner will be responsible for the plumbing costs, even if it is found to be a Charlotte County 公用事业公司 issue.
创建一个新帐户
Have you just moved to the area, or are a new home buyer, and want to turn on your water?
If water service is already at the property, please 联系 us with the date the property was transferred and a copy of the Warranty Deed. We cannot set up the account until after the closing is complete.
电话: 941.764.4300，选项2
传真: 941.764.4557
电子邮件: CCUSupport@CharlotteCountyFL.政府
请求新服务
- If the property does not yet have water service, but is already adjacent to an existing water line, it may take two to three months to install new service.
- Check the property's proximity to existing blue water lines on our 交互式实用程序地图.
- Note that the map of existing lines does not reflect new projects currently under construction or in design.
- To proceed with an availability request, fill out and submit this 可用性申请表格.
- For additional questions regarding the availability request, 联系 行政.Assistants@CharlotteCountyFL.政府 或拨打941.764.4300，选项3.
- For the status of your new service installation, 联系 NewInstalls.Status@CharlotteCountyFL.政府.
回家
Have you been away from your home for an extended period of time?
It is recommended that you flush each water fixture (including showers) in your home for approximately five minutes before using. Stagnant water in your home is likely to contain higher levels of Legionella and other pathogens.
强制状态
If the property is considered a mandatory connection per Charlotte County Code Sec. 3-8-233, the owner will receive a letter once the line has been installed and certified for use. 房主, a mandatory connection means a potable water line exists in an easement or right-of-way that abuts the property line, and for a non-residential property it is within fifty feet of the property line.
The owner will have 365 days from the date of receipt to pay the connection fees and complete the connection to the home. If the owner does not pay the connection fees to the 公用事业部门, a lien will be placed on the property and filed in the Official Records with the Clerk of Court. 在最初的365天期限之后, the monthly base facility charge will also begin to accrue and will appear on the bill in the next billing period. Failure to pay such charges will result in initiation of Charlotte County 公用事业公司' delinquency process.
更多问题，请联系 行政.Assistants@CharlotteCountyFL.政府 或拨打941.764.4300，选项3.
缴交接驳费
Mail in payments or stop by our office to pay the full amount of the utility connection fees. 支付ing up front will lock in the current rate and save additional time, 未来的利息和费用.
Property owners that have received a mandatory connection letter and cannot afford to pay the utility connection fees up front may qualify for a monthly loan. The 公用事业部门 requires a down payment of at least 10% of the total due, and will record a lien on the property. 每月支付7, 10, 15 or 20 years at an interest rate equal to the Florida Prime Rate plus 2%.
物理连接
Customer's Responsibility: It is your responsibility to hire a plumber to connect your home to the utility system, convert any existing potable water wells to irrigation wells, or plug and abandon existing water wells.
Once the utility connection fees have been paid, the 公用事业部门 will set the meter and provide a stub-out for a plumber to connect the home to the utility system. This service can take up to 90 days to complete. The plumber hired by the property owner must also convert any existing potable water wells to irrigation wells or plug and abandon existing water wells.
请参阅 核定费率决议 打941给工程服务部.764.4300，选项3 to confirm the costs for the property.
常见问题 about connecting to the potable water system.